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UCX Suite
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Das ist enthalten
Attendant Console
Advanced Queueing
Auto Attendant
Conversational AI
Manager Assistant
Call Recording
Screen Recording
Voice Analytics
Contact Manager
Call Analytics
Digital Fax
Hotel Services
Services
Advanced Services
ImagicleCare
EN
Siehe
WEBINAR - How to Lab
Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
Los geht's
Lösungen
Lösungen
nach Anforderung
Contact Centers
Security
Smart Working
Rechtliche Compliance
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Finanzen
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Bildung
Regierung
nach Kunden
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Kundenstorys
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Siehe
WEBINAR - How to Lab
Spring Release 24. (EMEAR)
Los geht's
Integrationen
Integrationen
Alles, was Sie benötigen
Alle Integrationen
Integrationen für Telefondienste
Integrationen mit Webex Calling
Alle Integrationen mit Cisco
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Integrationen mit Cross Platform
Exklusive Gadgets
Gadgets für Cisco
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Customer success
3 must-have skills for a successful Customer Service.
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Your sigh of relief: Imagicle UCX Cloud Suite.
Before our communications, it was our needs that changed. What needs do YOU identify with? Let's find out.
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Why it’s Smart to work on the Imagicle Cloud.
The Covid-19 paradigm shift. In March 2020, we all learned – the hard way, might I say – that we don’t need to be in the office to get things done. The COVID-19 pandemic has necessitated the adoption of remote work on a wide scale, causing virtually the entire employee base of many companies to embrace an […]
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Imagicle UC solutions for the Banking & Finance industry.
Discover how Imagicle steps up by offering tailored solutions that can make finance organizations' life easier.
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Pick up to 10 time zones for your Call Analytics reports.
Clearer data analysis of call traffic, especially for organizations with (home) offices all over the world.
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Advanced Queueing. Increased performance and unlimited scalability.
How did we reach unlimited scalability for our Advanced Queueing solution? Click here to find out.
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Call Analytics: 2 new reports to make devices‘ adoption effective.
Two brand new reports that will give you accurate insights about the usage of devices across your company, to optimize costs and resources.
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Imagicle solutions for the Government industry.
Cost-effectiveness, correct cost allocation, transparent reports... All this becomes a piece of cake for every government, with Imagicle. Find out how!
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OAuth 2.0 support: Microsoft 365 native integration.
Discover OAuth 2.0, its benefits in terms of security and simplicity, and its use cases within the Imagicle UCX Suite.
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Imagicle solutions for the Healthcare industry.
The healthcare sector has been put to the test several times, and it's time for it to sit back and relax. Imagicle is here to help!
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Finance: how Imagicle apps turned 3 customers into happy customers.
The finance world faces a great deal of responsibility. Imagicle is here to help with smoothing operations. Find out how!
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Imagicle + Cisco UCM Cloud. Take your UCs to the cloud.
Discover why Cisco UCM Cloud and our UCX Cloud Suite are the ideal duo for a smooth transition to the Cloud.
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Imagicle contribution to Open Source: WireMock.GUI.
The Open Source world now has an Imagicle touch: discover WireMock.GUI, our internal tool written in TDD and developed by our R&D team that mocks the behavior of a web server.
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The best of Winter Release 2021: cloud, security, integrations.
UCX Cloud Suite, Call Analytics with Hunt Groups, Integrations, and more… Prepare to be amazed by Winter 2021.
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3 reasons why you should know Imagicle.
Whether you've known us for years or it's the first time you hear about us, here are 3 good reasons why you'll fall in love with us!
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Attendant Console: native integration with Cisco BroadWorks.
Discover our native integration with the world's leading cloud business communication platform, Cisco BroadWorks.
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Call Analytics: boost your Customer Services with Hunt Groups reports.
Ready to boost your Customer Service? The reports on Hunt Groups for Call Analytics will get the job done.
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Your Imagicle Attendant Console gets safer than ever.
The safety you are looking for is just a click away: brand new TLS certificates for your Attendant Console.
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What's up?
EN
Siehe
WEBINAR - How to Lab
40’
Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new Virtual Receptionist.
EN
Siehe
WEBINAR - How to Lab
40’
Spring Release 24. (EMEAR)
Join us in this webinar as we showcase the new Imagicle UCX Engage Offer.
Press Release
News
Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center
Imagicle Cloud Services will reach KSA by the end of 2024. Learn more.
Customer success
Blog
3 must-have skills for a successful Customer Service.
Discover the customer service skills needed for a successful business, in any vertical.
EN
Siehe
WEBINAR - How to Lab
40’
Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new Virtual Receptionist.
EN
Siehe
WEBINAR - How to Lab
40’
Spring Release 24. (EMEAR)
Join us in this webinar as we showcase the new Imagicle UCX Engage Offer.
Press Release
News
Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center
Imagicle Cloud Services will reach KSA by the end of 2024. Learn more.
Customer success
Blog
3 must-have skills for a successful Customer Service.
Discover the customer service skills needed for a successful business, in any vertical.
Featured authors.
Aldo Antignano
Senior Support & IT Manager
Italy
Bernardo Federigi
Senior Marketing Manager
Italy
Lorenzo Naldi
Marketing Engagement Team Leader
Italy
Stefania Solivardi
Marketing Content Creator
Italy
Elena Panzera
Former Content Marketing Specialist
Italy
Fiamma Romano
Demand Generation Team Leader
Italy
Michel Ravasio
Senior Country Manager - US
North America
Yury Montagnani
Senior Sales Manager Europe, Africa & APJC
Italy
Marco Rullo
Senior R&D Manager Product Owner - Unified Communications
Italy
Minou Manafi
Junior Software Engineer
Italy
Giuliano Biasci
Senior Software Engineer
Italy
Luca Omiciuolo
Senior Software Engineer
Italy
Michele Marini
Senior Software Engineer
Italy
Samuele Franceschi
People & Culture Team Leader
Italy
Cristian Delù
Senior Software Engineer
Italy
Marco Da Rios
Senior Software Engineer
Italy
Andrea Sonnino
Senior Tech Solution Specialist
Italy
Greta Babbini
Software UX/UI Designer
Italy
Luca Bonuccelli
Senior Software Engineer
Italy
Massimo Di Puccio
Co-CEO, Chief Marketing & Sales Officer
Italy
Christian Bongiovanni
Co-CEO, Chief Technology Officer
Italy
Stefano Raffaelli
Senior Software Engineer
Italy
Andrea Rivaben
Senior Solution Specialist Manager
Italy
Francesco Ronchieri
Junior Software Engineer
Italy
Luca Isola
Senior Business Development Manager Service Provider
Italy
Marco Cerri
Senior R&D Manager Product Owner - Cloud Services
Italy
Omar Radwan
Channel Sales DACH, CEE & APJC
Italy
Anas Assil
Senior Channel Manager Middle East
Middle East
Riccardo Viviani
Senior Software Engineer Scrum Master
Italy
Viviana Di Meglio
Channel Manager Europe, Africa & APJC
Italy
Massimiliano Picchi
VP Sales, GM of Imagicle Middle East
Middle East
Matteo Conta
Senior Software Engineer
Italy
Riccardo Rolfo
Channel Manager Italy
Italy
Thomas Popinel
Channel Manager - France
Europe
Andrea Valleriani
Strategic Account Manager
Italy
Huda Bukhari
Channel Sales Executive Saudi Arabia
Middle East