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Attendant Console
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Call Analytics
Digital Fax
Hotel Services
Services
Advanced Services
ImagicleCare
EN
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WEBINAR - How to Lab
Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
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3 must-have skills for a successful Customer Service.
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Cisco and Imagicle elevating their partnership with Webex Calling
Cisco and Imagicle have partnered for over a decade. This launch elevates our partnership to new heights.
Products
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Cisco and Imagicle elevating their partnership with Webex Calling
Cisco and Imagicle have partnered for over a decade. This launch elevates our partnership to new heights.
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Call Deflection: Enhancing Customer Experience and Agent Productivity
Learn how call deflection can make customer service more efficient and save everyone's time.
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Contact Center Optimization: 3 Essential Tips for Managers
Contact Center Optimization: three tools to bring it to the next level and facilitate customer satisfaction and loyalty.
Use Case
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Why Recording Call and Contact Center Calls Is Essential
Unlock insights and elevate customer service with advanced call recording and analytics from Imagicle.
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Leveraging Call Analytics for Business Growth
Explore the potential of Imagicle Call Analytics to boost your business efficiency, cost reduction, and regulatory compliance.
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Digitizing the Traditional with Imagicle Digital Fax
Transform your business communication, reduce costs, and contribute to a more sustainable work environment.
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Ensuring Compliance and Exceeding Customer Expectations with Call Recording
Improve customer service, enhance agent training, and maintain compliance across various sectors.
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How to empower customer service with Imagicle.
Learn how to empower agents and overall customer service with AI-powered technology and unified call management.
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New Customer Service Analytics for Webex Calling Multi-Tenant.
Explore Imagicle's new reports for Webex Calling, optimizing Customer Service with comprehensive call analytics.
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Unveiling the Future: Imagicle and Cisco’s Innovations at WebexOne 2023
Cisco and Imagicle partnered up to bring the best tech innovations to WebexOne 2023. Get a preview.
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15 Tips to Improve Customer Satisfaction in Call Centers
Learn how to bring customer satisfaction to new hights by improving call center strategies.
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How Conversational AI brings Business Innovation for Customers and Workers
Let's explore how Conversational AI brings business innovation, and effective implementation strategies.
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The most complete Call Recording solution for Webex Calling.
Discover our comprehensive solution for capturing, storing, and retrieving all your business calls, complete with Voice Analytics and Screen Recording.
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Imagicle Digital Fax for Webex Calling Case Studies
Understand the practical applications and potential impact of Imagicle on your faxing experience. Download our brochure today.
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Six reasons to attend the Imagicle for Webex Calling Virtual Roadshow
Registration for the Imagicle for Webex Calling Virtual Roadshow is officially open! Discover why you should attend.
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How Imagicle Made Waves at Cisco Impact 2023
What happened at Booth 23 of Cisco Impact '23? New integrations for Webex Calling, speeches, and more. Find out!
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Why you should switch from traditional IVR to Conversational IVR
Discover current worldwide customer service trends and why it's time to switch to conversational IVRs.
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Web chat: 5 tips to boost your customer support
5 simple to dos that you can follow to empower your customer support through web chat.
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The apps for Webex Calling you can’t do without.
Download the brochure and improve your Webex Calling experience.
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What's up?
EN
Watch
WEBINAR - How to Lab
40’
Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new Virtual Receptionist.
EN
Watch
WEBINAR - How to Lab
40’
Spring Release 24. (EMEAR)
Join us in this webinar as we showcase the new Imagicle UCX Engage Offer.
Press Release
News
Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center
Imagicle Cloud Services will reach KSA by the end of 2024. Learn more.
Customer success
Blog
3 must-have skills for a successful Customer Service.
Discover the customer service skills needed for a successful business, in any vertical.
EN
Watch
WEBINAR - How to Lab
40’
Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new Virtual Receptionist.
EN
Watch
WEBINAR - How to Lab
40’
Spring Release 24. (EMEAR)
Join us in this webinar as we showcase the new Imagicle UCX Engage Offer.
Press Release
News
Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center
Imagicle Cloud Services will reach KSA by the end of 2024. Learn more.
Customer success
Blog
3 must-have skills for a successful Customer Service.
Discover the customer service skills needed for a successful business, in any vertical.
Featured authors.
Aldo Antignano
Senior Support & IT Manager
Italy
Bernardo Federigi
Senior Marketing Manager
Italy
Lorenzo Naldi
Marketing Engagement Team Leader
Italy
Stefania Solivardi
Marketing Content Creator
Italy
Elena Panzera
Former Content Marketing Specialist
Italy
Fiamma Romano
Demand Generation Team Leader
Italy
Michel Ravasio
Senior Country Manager - US
North America
Yury Montagnani
Senior Sales Manager Europe, Africa & APJC
Italy
Marco Rullo
Senior R&D Manager Product Owner - Unified Communications
Italy
Minou Manafi
Junior Software Engineer
Italy
Giuliano Biasci
Senior Software Engineer
Italy
Luca Omiciuolo
Senior Software Engineer
Italy
Michele Marini
Senior Software Engineer
Italy
Samuele Franceschi
People & Culture Team Leader
Italy
Cristian Delù
Senior Software Engineer
Italy
Marco Da Rios
Senior Software Engineer
Italy
Andrea Sonnino
Senior Tech Solution Specialist
Italy
Greta Babbini
Software UX/UI Designer
Italy
Luca Bonuccelli
Senior Software Engineer
Italy
Massimo Di Puccio
Co-CEO, Chief Marketing & Sales Officer
Italy
Christian Bongiovanni
Co-CEO, Chief Technology Officer
Italy
Stefano Raffaelli
Senior Software Engineer
Italy
Andrea Rivaben
Senior Solution Specialist Manager
Italy
Francesco Ronchieri
Junior Software Engineer
Italy
Luca Isola
Senior Business Development Manager Service Provider
Italy
Marco Cerri
Senior R&D Manager Product Owner - Cloud Services
Italy
Omar Radwan
Channel Sales DACH, CEE & APJC
Italy
Anas Assil
Senior Channel Manager Middle East
Middle East
Riccardo Viviani
Senior Software Engineer Scrum Master
Italy
Viviana Di Meglio
Channel Manager Europe, Africa & APJC
Italy
Massimiliano Picchi
VP Sales, GM of Imagicle Middle East
Middle East
Matteo Conta
Senior Software Engineer
Italy
Riccardo Rolfo
Channel Manager Italy
Italy
Thomas Popinel
Channel Manager - France
Europe
Andrea Valleriani
Strategic Account Manager
Italy
Huda Bukhari
Channel Sales Executive Saudi Arabia
Middle East