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Products
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What's inside
Attendant Console
Advanced Queueing
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Manager Assistant
Call Recording
Screen Recording
Voice Analytics
Contact Manager
Call Analytics
Digital Fax
Hotel Services
Services
Advanced Services
ImagicleCare
EN
Watch
WEBINAR - How to Lab
Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
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3 must-have skills for a successful Customer Service.
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Imagicle + Cisco UCM Cloud. Take your UCs to the cloud.
Discover why Cisco UCM Cloud and our UCX Cloud Suite are the ideal duo for a smooth transition to the Cloud.
Products
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Attendant Console: native integration with Cisco BroadWorks.
Discover our native integration with the world's leading cloud business communication platform, Cisco BroadWorks.
Products
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Why Imagicle Call Recording is the best replacement for your Cisco Mediasense.
Cisco Mediasense is going into End of Support. The Imagicle Call Recording solution is ready to take over, keeping your existing recordings and adding many additional services.
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Contact Manager: introducing Full-Text Search capability.
Discover the full-text search engine: ready to optimize contacts search for the Imagicle directories solution.
Support
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Covid-19. You can always count on us!
Imagicle is committed to keep employees safe, to ensure service to our customers and partners, and to do our part in preventing the spread of the virus. You can count on us.
Products
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Capex vs Opex. Should I buy or should I lease?
What is the difference between CapEx and OpEx? Go through the article and find out more.
Products
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Cloud Licensing: a new smart way to manage Imagicle licenses.
The first service delivered directly from our data centers is ready. Discover Imagicle Cloud Licensing.
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Imagicle Customer Service: turning Gold into Platinum.
A trip through our support service. What makes us unique, how, and what we are planning for the near future.
Event
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How creating a successful event strategy makes us Imagicle.
Discover our event strategy designed to establish relationships and boost sales.
Products
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Imagicle and Kurmi Software: teaming up to boost your UC.
Configuration automation for the Imagicle UC apps via Kurmi Service Provider Suite for Cisco HCS.
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4 key points to design a striking sales system from scratch.
Discover how to build and strengthen customers relationships with 4 actionable advice.
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Broadsoft Connections 2018: climbing the Clouds.
Did you miss Broadsoft Connections 2018? Check out the highlights.
People
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Imagicle lands in France: a step closer to our customers.
Understanding the specific needs of each market and a dynamic sales system enabled Imagicle to build a sales channel in France.
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UCaaS vs. on-premise UC. Everybody wins with Imagicle.
Does your business need an On-Premises or a Cloud architecture? Whatever it is, Imagicle is always ready to complete and empower it with must-have apps.
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Customer Service: ensure quality standards and identify best practices.
Discover the features that allow supervisors to monitor operator-customer conversations for a quality boost.
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Imagicle and Kurmi: all about getting your needs met.
Imagicle and Kurmi joined their forces to provide you with the best hospitality UC system out there. Read the details.
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Give a great product demo that sells through Cisco dCloud.
There is almost nothing more powerful than a great product demonstration. Cisco dCloud is a self-service platform that you can use to learn and demo Cisco’s.
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