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Products
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UCX Suite
Cloud
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What's inside
Attendant Console
Advanced Queueing
Auto Attendant
Conversational AI
Manager Assistant
Call Recording
Screen Recording
Voice Analytics
Contact Manager
Call Analytics
Digital Fax
Hotel Services
Services
Advanced Services
ImagicleCare
EN
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WEBINAR - How to Lab
Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
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Everything you need
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3 must-have skills for a successful Customer Service.
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A closer look at the heart of Imagicle
People
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Workin’ @ Imagicle
Samuele tells his first impressions. The office, the atmosphere, the roles, the foosball table. But above all, the heart of Imagicle philosophy: people.
Products
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Tech inside: Agile software development (Part 2).
Imagicle R&D Manager, Marco Cerri, talks about a crucial figure in the interaction between the development plan and the final customer, the Product Owner.
Products
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Tech inside: Agile software development (Part 1).
Do you want to know what lies at the core of Imagicle? Read the article to find it out!
Security
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HIPAA-compliant call recording? Imagicle got you.
Discover how our Call Recording can ensure compliance with HIPAA, a key factor in the US healthcare industry.
Products
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UCaaS vs. on-premise UC. Everybody wins with Imagicle.
Does your business need an On-Premises or a Cloud architecture? Whatever it is, Imagicle is always ready to complete and empower it with must-have apps.
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HIPAA compliance and Fax management. Why care.
HIPAA regulations protect US citizens' personal data. Discover how Digital Fax can ensure compliance.
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Customer Service: ensure quality standards and identify best practices.
Discover the features that allow supervisors to monitor operator-customer conversations for a quality boost.
Products
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Imagicle and Kurmi: all about getting your needs met.
Imagicle and Kurmi joined their forces to provide you with the best hospitality UC system out there. Read the details.
Event
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Cisco Live Orlando: we don’t want to miss a thing.
It’s pretty simple: in a world of technologies changing at the speed of light, some appointments are unmissable, and this is the case of the Cisco live Orlando.
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Imagicle. Cisco Partner Experience Get-Away
We sized the opportunity of this annual event dedicated to Cisco's top Italian partners to exchange experiences with peers from various industries.
Event
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London calling. Imagicle is ready.
Last 15 and 16 May there was somewhere to be: it was UC EXPO, the largest Unified Communications and Collaboration event in Europe.
Event
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Cisco Partner Training, New York
Imagicle gets in a New York state of mind to introduce Imagicle UCX Suite to 60 Cisco partners in the Cisco New York City office.
People
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Miami is turning Imagicle.
Can you imagine anything more exciting than relocating with your family, especially when you plan to move to Florida?
Products
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Give a great product demo that sells through Cisco dCloud.
There is almost nothing more powerful than a great product demonstration. Cisco dCloud is a self-service platform that you can use to learn and demo Cisco’s.
Security
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Are you ready for the GDPR?
The General Data Protection Regulation (GDPR) is a new piece of EU-wide legislation, designed to help consumers take control of their personal data.
Security
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Worried about PCI DSS?
The standard apply to all organizations that store, process or transmit cardholder data – with guidance for software developers and manufacturers of applications and devices used in those transactions.
Security
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Imagicle Call Recording and MiFID II: trace all your transactions.
Discover how Imagicle Call Recording can track your operations while ensuring compliance with MiFID II.
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WEBINAR - How to Lab
40’
Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new Virtual Receptionist.
EN
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WEBINAR - How to Lab
40’
Spring Release 24. (EMEAR)
Join us in this webinar as we showcase the new Imagicle UCX Engage Offer.
Press Release
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Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center
Imagicle Cloud Services will reach KSA by the end of 2024. Learn more.
Customer success
Blog
3 must-have skills for a successful Customer Service.
Discover the customer service skills needed for a successful business, in any vertical.
EN
Watch
WEBINAR - How to Lab
40’
Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new Virtual Receptionist.
EN
Watch
WEBINAR - How to Lab
40’
Spring Release 24. (EMEAR)
Join us in this webinar as we showcase the new Imagicle UCX Engage Offer.
Press Release
News
Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center
Imagicle Cloud Services will reach KSA by the end of 2024. Learn more.
Customer success
Blog
3 must-have skills for a successful Customer Service.
Discover the customer service skills needed for a successful business, in any vertical.
Featured authors.
Aldo Antignano
Senior Support & IT Manager
Italy
Bernardo Federigi
Senior Marketing Manager
Italy
Lorenzo Naldi
Marketing Engagement Team Leader
Italy
Stefania Solivardi
Marketing Content Creator
Italy
Elena Panzera
Former Content Marketing Specialist
Italy
Fiamma Romano
Demand Generation Team Leader
Italy
Michel Ravasio
Senior Country Manager - US
North America
Yury Montagnani
Senior Sales Manager Europe, Africa & APJC
Italy
Marco Rullo
Senior R&D Manager Product Owner - Unified Communications
Italy
Minou Manafi
Junior Software Engineer
Italy
Giuliano Biasci
Senior Software Engineer
Italy
Luca Omiciuolo
Senior Software Engineer
Italy
Michele Marini
Senior Software Engineer
Italy
Samuele Franceschi
People & Culture Team Leader
Italy
Cristian Delù
Senior Software Engineer
Italy
Marco Da Rios
Senior Software Engineer
Italy
Andrea Sonnino
Senior Tech Solution Specialist
Italy
Greta Babbini
Software UX/UI Designer
Italy
Luca Bonuccelli
Senior Software Engineer
Italy
Massimo Di Puccio
Co-CEO, Chief Marketing & Sales Officer
Italy
Christian Bongiovanni
Co-CEO, Chief Technology Officer
Italy
Stefano Raffaelli
Senior Software Engineer
Italy
Andrea Rivaben
Senior Solution Specialist Manager
Italy
Francesco Ronchieri
Junior Software Engineer
Italy
Luca Isola
Senior Business Development Manager Service Provider
Italy
Marco Cerri
Senior R&D Manager Product Owner - Cloud Services
Italy
Omar Radwan
Channel Sales DACH, CEE & APJC
Italy
Anas Assil
Senior Channel Manager Middle East
Middle East
Riccardo Viviani
Senior Software Engineer Scrum Master
Italy
Viviana Di Meglio
Channel Manager Europe, Africa & APJC
Italy
Massimiliano Picchi
VP Sales, GM of Imagicle Middle East
Middle East
Matteo Conta
Senior Software Engineer
Italy
Riccardo Rolfo
Channel Manager Italy
Italy
Thomas Popinel
Channel Manager - France
Europe
Andrea Valleriani
Strategic Account Manager
Italy
Huda Bukhari
Channel Sales Executive Saudi Arabia
Middle East