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Products
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What's inside
Attendant Console
Advanced Queueing
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Screen Recording
Voice Analytics
Contact Manager
Call Analytics
Digital Fax
Hotel Services
Services
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ImagicleCare
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WEBINAR - How to Lab
Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
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Products
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Imagicle applications security: vulnerabilities and threats mitigation.
Learn the core concepts of web application security and discover some basic techniques that developers should use to reduce the chances of a security breach.
Event
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Imagicle U.K. tour: getting closer to the customers overseas.
Channel Manager Italy, UK & Ireland, Riccardo talks about his journey through the Cisco events in the U.K., to discover the peculiarities of this market and show the specialty of the Imagicle proposition.
Tech Specs
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Artificial Intelligence applications and use cases. A look into the future.
Just landed in Imagicle's R&D team, Simone, specialized in Artificial Intelligence tech, tells us how AI can help us solve complex problems and perform tasks normally accomplished by humans (and how we make it real in Imagicle!). Discover some of the best tricks of this magical technology to bring value and simplify your daily work.
Tech Specs
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Scaling Agile: LeSS Scrum adoption.
Discover simple structural rules and guidelines on how to adopt Scrum in large product development. Start now to do more. With LeSS.
Event
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How webinars can skyrocket your B2B company.
Discover how to increase your content marketing strategy through webinars: the best way to reach new audiences, position your company as a resource and generate high-quality leads.
Tech Specs
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Agile software development: the retrospective.
Imagicle Scrum Master will guide you through a real retrospective, showing you how to manage your strengths and weaknesses and turn software development into an efficient, enriching (and fun!) process.
Release
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Imagicle: Winter Release 2019 greatest hits.
A season of research, innovation, and growth in the Imagicle development team. Discover the most remarkable news of Winter Release 2019.
People
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How the high-tech world will save the humanities (or the other way round).
Find out how to leverage your liberal arts degree in tech and how humanities are valuable in supporting the creation of products oriented to the real needs of customers.
Products
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The top communication challenges facing enterprise brands.
E-commerce Consultant at Ecomm Tips, Patrick Foster presents an overview of the issues that companies have to face when reaching the enterprise level. Discover how to achieve and maintain strong communication standards through the use of shared and intuitive tools, a consistently trained team, and much more.
Products
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Imagicle communication: the daily challenge of designing the essential.
Nearly ten years of design research and refinement with a single purpose: creating a corporate image faithful to the Imagicle philosophy. Essential, joyful, direct.
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What is your Cloud strategy?
What should be taken into account when choosing the best Cloud strategy? Find out!
Products
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Imagicle and Kurmi Software: teaming up to boost your UC.
Configuration automation for the Imagicle UC apps via Kurmi Service Provider Suite for Cisco HCS.
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All about a remote worker.
What are the biggest benefits of a remote workforce? What are the main reasons to integrate remote work into your company? Find out what it's like to be a remote worker, what are the pros and cons of working from home and how to build a healthy remote company culture.
Products
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4 key points to design a striking sales system from scratch.
Discover how to build and strengthen customers relationships with 4 actionable advice.
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What role will AI play in the future of business?
Find out how the automation of tools will affect collaboration and daily communications.
Products
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Broadsoft Connections 2018: climbing the Clouds.
Did you miss Broadsoft Connections 2018? Check out the highlights.
People
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Women in tech: what about Imagicle.
Find out what the best researches say about growing female presence in the technology world.
People
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Imagicle lands in France: a step closer to our customers.
Understanding the specific needs of each market and a dynamic sales system enabled Imagicle to build a sales channel in France.
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WEBINAR - How to Lab
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Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new Virtual Receptionist.
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WEBINAR - How to Lab
40’
Spring Release 24. (EMEAR)
Join us in this webinar as we showcase the new Imagicle UCX Engage Offer.
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Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center
Imagicle Cloud Services will reach KSA by the end of 2024. Learn more.
Customer success
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3 must-have skills for a successful Customer Service.
Discover the customer service skills needed for a successful business, in any vertical.
EN
Watch
WEBINAR - How to Lab
40’
Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new Virtual Receptionist.
EN
Watch
WEBINAR - How to Lab
40’
Spring Release 24. (EMEAR)
Join us in this webinar as we showcase the new Imagicle UCX Engage Offer.
Press Release
News
Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center
Imagicle Cloud Services will reach KSA by the end of 2024. Learn more.
Customer success
Blog
3 must-have skills for a successful Customer Service.
Discover the customer service skills needed for a successful business, in any vertical.
Featured authors.
Aldo Antignano
Senior Support & IT Manager
Italy
Bernardo Federigi
Senior Marketing Manager
Italy
Lorenzo Naldi
Marketing Engagement Team Leader
Italy
Stefania Solivardi
Marketing Content Creator
Italy
Elena Panzera
Former Content Marketing Specialist
Italy
Fiamma Romano
Demand Generation Team Leader
Italy
Michel Ravasio
Senior Country Manager - US
North America
Yury Montagnani
Senior Sales Manager Europe, Africa & APJC
Italy
Marco Rullo
Senior R&D Manager Product Owner - Unified Communications
Italy
Minou Manafi
Junior Software Engineer
Italy
Giuliano Biasci
Senior Software Engineer
Italy
Luca Omiciuolo
Senior Software Engineer
Italy
Michele Marini
Senior Software Engineer
Italy
Samuele Franceschi
People & Culture Team Leader
Italy
Cristian Delù
Senior Software Engineer
Italy
Marco Da Rios
Senior Software Engineer
Italy
Andrea Sonnino
Senior Tech Solution Specialist
Italy
Greta Babbini
Software UX/UI Designer
Italy
Luca Bonuccelli
Senior Software Engineer
Italy
Massimo Di Puccio
Co-CEO, Chief Marketing & Sales Officer
Italy
Christian Bongiovanni
Co-CEO, Chief Technology Officer
Italy
Stefano Raffaelli
Senior Software Engineer
Italy
Andrea Rivaben
Senior Solution Specialist Manager
Italy
Francesco Ronchieri
Junior Software Engineer
Italy
Luca Isola
Senior Business Development Manager Service Provider
Italy
Marco Cerri
Senior R&D Manager Product Owner - Cloud Services
Italy
Omar Radwan
Channel Sales DACH, CEE & APJC
Italy
Anas Assil
Senior Channel Manager Middle East
Middle East
Riccardo Viviani
Senior Software Engineer Scrum Master
Italy
Viviana Di Meglio
Channel Manager Europe, Africa & APJC
Italy
Massimiliano Picchi
VP Sales, GM of Imagicle Middle East
Middle East
Matteo Conta
Senior Software Engineer
Italy
Riccardo Rolfo
Channel Manager Italy
Italy
Thomas Popinel
Channel Manager - France
Europe
Andrea Valleriani
Strategic Account Manager
Italy
Huda Bukhari
Channel Sales Executive Saudi Arabia
Middle East