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UCX Platform
At a glance
Welcome
Welcome Overview
Omnichannel Agent Console
Attendant Console
Advanced Queueing
Auto Attendant
Contact Manager
Automate
Automate Overview
Virtual Receptionist
Voice & Digital Virtual Agents
Ensure
Ensure Overview
Call Recording
Screen Recording
Emergency Notifications
Digital Fax
Analyze
Analyze Overview
Call Analytics
Voice Analytics
Other
Hotel Services
Services
Advanced Services
ImagicleCare
Download
Brochure
Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Get started
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Stay Compliant: A Complete Guide to Compliance Recording.
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Download
Brochure
Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
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Call Analytics
Products
Blog
New Customer Service Analytics for Webex Calling Multi-Tenant.
New Customer Service Analytics for Webex Calling Multi-Tenant.
Explore Imagicle's new reports for Webex Calling, optimizing Customer Service with comprehensive call analytics.
Products
Blog
International Day for Universal Access to Information: Imagicle’s commitment.
International Day for Universal Access to Information: Imagicle’s commitment.
Find out how Imagicle can offer you access to information in total flexibility, mobility, and optimization of resources.
Products
Blog
Pick up to 10 time zones for your Call Analytics reports.
Pick up to 10 time zones for your Call Analytics reports.
Clearer data analysis of call traffic, especially for organizations with (home) offices all over the world.
Products
Blog
The best of Winter Release 2021: cloud, security, integrations.
The best of Winter Release 2021: cloud, security, integrations.
UCX Cloud Suite, Call Analytics with Hunt Groups, Integrations, and more… Prepare to be amazed by Winter 2021.
Products
Blog
Call Analytics: boost your Customer Services with Hunt Groups reports.
Call Analytics: boost your Customer Services with Hunt Groups reports.
Ready to boost your Customer Service? The reports on Hunt Groups for Call Analytics will get the job done.
Products
Blog
Hello! My name is Imagicle UCX Suite. Nice to meet you.
Hello! My name is Imagicle UCX Suite. Nice to meet you.
The name of your favorite UCX Suite isn't the only thing that changes: discover the new Imagicle UCX Suite in 3 flavors: Cloud, On-Prem, and Hosted; the integrations area and the new homepage.
Release
Blog
Growing towards performance, scalability, and security.
Growing towards performance, scalability, and security.
Discover some of the features we developed in the name of the commitment to go ahead, overcome the crisis and work even better.
Keep an eye on the Imagicle world.
Get some free, happy content and stay up to date.