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UCX Platform
At a glance
Welcome
Welcome Overview
Omnichannel Agent Console
Attendant Console
Advanced Queueing
Auto Attendant
Contact Manager
Automate
Automate Overview
Virtual Receptionist
Voice & Digital Virtual Agents
Ensure
Ensure Overview
Call Recording
Screen Recording
Emergency Notifications
Digital Fax
Analyze
Analyze Overview
Call Analytics
Voice Analytics
Other
Hotel Services
Services
Advanced Services
ImagicleCare
Download
Brochure
Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Get started
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Legal Compliance
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Security
Stay Compliant: A Complete Guide to Compliance Recording.
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Everything you need
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All integrations with Cisco
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Cross platform integrations
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Gadgets for Cisco
Gadgets for Microsoft
Download
Brochure
Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Get started
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Call Recording
Products
Blog
Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?
Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?
Discover the newest Imagicle integration for Webex Calling: Call Recording is available on your Control Hub!
Products
Blog
Imagicle Screen Recording. Your ally to improve customer eXperience.
Imagicle Screen Recording. Your ally to improve customer eXperience.
Discover how to leverage Screen Recording to improve customer experience.
Products
Blog
Imagicle apps. Bringing value to your Webex Calling.
Imagicle apps. Bringing value to your Webex Calling.
Discover how Imagicle + Webex improve and streamline the experience of all users.
Products
Blog
Voice Analytics: designed for your privacy and security.
Voice Analytics: designed for your privacy and security.
Voice Analytics handles a variety of sensitive, personal data. Learn why you can trust it to do so, any time, anywhere.
Products
Blog
Voice Analytics: AI and use cases to elevate customer satisfaction.
Voice Analytics: AI and use cases to elevate customer satisfaction.
Introducing Voice Analytics, a cloud-native AI service unlocking the real power of the content of phone conversations.
Products
Blog
International Day for Universal Access to Information: Imagicle’s commitment.
International Day for Universal Access to Information: Imagicle’s commitment.
Find out how Imagicle can offer you access to information in total flexibility, mobility, and optimization of resources.
Brochure
Blog
Finance: how Imagicle apps turned 3 customers into happy customers.
Finance: how Imagicle apps turned 3 customers into happy customers.
The finance world faces a great deal of responsibility. Imagicle is here to help with smoothing operations. Find out how!
Release
Blog
The best of Imagicle Summer Release 2020. FREE HANDBOOK.
The best of Imagicle Summer Release 2020. FREE HANDBOOK.
A short collection of blog posts about the latest news included in the Imagicle Summer Release 2020, ready to be enjoyed in a compact, interactive handbook.
Release
Blog
Summer Release 2020.
Summer Release 2020.
A quick look at the amazing features delivered with the new Imagicle AppSuite Summer Release 2020: AppSuite aaS, new APIs, increased security and much more.
Release
Blog
Call Rec boost: from 180 to 500 recordings on the same server.
Call Rec boost: from 180 to 500 recordings on the same server.
Leveraging all the hardware space with the same performance level, enabling 500 simultaneous recordings.
Brochure
Blog
Imagicle apps for banking and financial services.
Imagicle apps for banking and financial services.
Download Imagicle for Banking and Financial Services. Discover the complete set of apps to boost collaboration while improving service and reducing cost. Ensure the highest levels of security and help financial firms stay agile, flexible, and efficient.
Products
Blog
Spring Release 2020: Call Recording reports.
Spring Release 2020: Call Recording reports.
Spring brings you the Call Recording reports! Discover the new feature to check the correct sizing of your system, channels' activities, perform volume analysis and avoid losing the recording of important calls.
Security
Blog
HIPAA-compliant call recording? Imagicle got you.
HIPAA-compliant call recording? Imagicle got you.
Discover how our Call Recording can ensure compliance with HIPAA, a key factor in the US healthcare industry.
Products
Blog
Customer Service: ensure quality standards and identify best practices.
Customer Service: ensure quality standards and identify best practices.
Discover the features that allow supervisors to monitor operator-customer conversations for a quality boost.
Security
Blog
Are you ready for the GDPR?
Are you ready for the GDPR?
The General Data Protection Regulation (GDPR) is a new piece of EU-wide legislation, designed to help consumers take control of their personal data.
Security
Blog
Worried about PCI DSS?
Worried about PCI DSS?
The standard apply to all organizations that store, process or transmit cardholder data – with guidance for software developers and manufacturers of applications and devices used in those transactions.
Security
Blog
Imagicle Call Recording and MiFID II: trace all your transactions.
Imagicle Call Recording and MiFID II: trace all your transactions.
Discover how Imagicle Call Recording can track your operations while ensuring compliance with MiFID II.
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