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Products
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UCX Platform
At a glance
Welcome
Welcome Overview
Omnichannel Agent Console
Attendant Console
Advanced Queueing
Auto Attendant
Contact Manager
Automate
Automate Overview
Virtual Receptionist
Voice & Digital Virtual Agents
Ensure
Ensure Overview
Call Recording
Screen Recording
Emergency Notifications
Digital Fax
Analyze
Analyze Overview
Call Analytics
Voice Analytics
Other
Hotel Services
Services
Advanced Services
ImagicleCare
Download
Brochure
Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Get started
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Stay Compliant: A Complete Guide to Compliance Recording.
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Everything you need
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All integrations with Cisco
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Download
Brochure
Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
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Customer Service
Products
Blog
How are Virtual Agents transforming e-commerce support?
How are Virtual Agents transforming e-commerce support?
Let's discover how virtual agents are reshaping e-commerce customer support.
Discover
Products
Blog
Meet Imagicle Virtual Receptionist, the digital twin of your human receptionists.
Meet Imagicle Virtual Receptionist, the digital twin of your human receptionists.
Discover how you can bring your customer service to 10 without efforts.
Products
Blog
Call Analytics: boost your Customer Services with Hunt Groups reports.
Call Analytics: boost your Customer Services with Hunt Groups reports.
Ready to boost your Customer Service? The reports on Hunt Groups for Call Analytics will get the job done.
Products
Blog
Imagicle Customer Service: turning Gold into Platinum.
Imagicle Customer Service: turning Gold into Platinum.
A trip through our support service. What makes us unique, how, and what we are planning for the near future.
Customer success
Blog
All you need to know about listening if you want to succeed in sales.
All you need to know about listening if you want to succeed in sales.
Find out how to break the loop of bad listening habits, build trust and ensures that the conversation results in a mutually beneficial experience (plus, you’ll learn the story of a monkey named Julio!)
Products
Blog
What role will AI play in the future of business?
What role will AI play in the future of business?
Find out how the automation of tools will affect collaboration and daily communications.
Products
Blog
Customer Service: ensure quality standards and identify best practices.
Customer Service: ensure quality standards and identify best practices.
Discover the features that allow supervisors to monitor operator-customer conversations for a quality boost.
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