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WEBINAR - How to Lab
Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
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A closer look at the heart of Imagicle
Release
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Spring Release 2020: Call Analytics top performances and scalability.
Discover the tremendous improvement we have made to the Call Accounting solution by optimizing the use of the database and reports.
Security
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Secure Software Development Life Cycle.
Find out Imagicle first steps for the creation of our personal framework for the development of secure software.
People
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Together, fighting COVID-19.
As Imagicle, we feel we can do more than respecting the rules. Discover our solutions for remote work and some of our initiatives: 90-days support service upgrade and 60-days free trial of all our apps.
Products
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Spring Release 2020: Call Recording reports.
Spring brings you the Call Recording reports! Discover the new feature to check the correct sizing of your system, channels' activities, perform volume analysis and avoid losing the recording of important calls.
Products
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Contact Manager: introducing Full-Text Search capability.
Discover the full-text search engine: ready to optimize contacts search for the Imagicle directories solution.
Support
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Covid-19. You can always count on us!
Imagicle is committed to keep employees safe, to ensure service to our customers and partners, and to do our part in preventing the spread of the virus. You can count on us.
Products
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Imagicle: Smart Working tools to face COVID-19.
Here’s what Imagicle can do to help you work remotely in a comfortable, easy way.
People
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Being an Imagicle student.
My desire was to build solutions that would make people's daily communication easier. Meanwhile, possibly, work in a cutting-edge company where I could apply my computer engineering studies and have fun. Here's how my dream came true within Imagicle.
Tech Specs
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6 Key benefits of Open Source Software for Cloud-native development.
Open Source or proprietary software? Here are my 6 reasons why making a decision for Open Source software is a good choice in many cases.
People
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Entrepreneurship as an employee? That’s Imagicle!
Can an employee be an entrepreneur? Learn how to use your talent and realize your dreams inside the safety of the company you work for and how this is made possible within Imagicle.
Event
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Cisco Live Europe 2020: keynotes and highlights.
CLEUR 2020: the Imagicle team was at the forefront, among the top tier sponsors of 2020. Here is our feedback on the most important Cisco event in Europe.
Event
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Cisco Live Europe 2020, here we come!
Getting ready for Cisco Live Europe 2020, a once-a-year opportunity to connect with peers and showcase our faster, smarter and easier Imagicle news!
Tech Specs
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3 imagicle steps to designing a strong user experience.
Consistency and ease in the user experience are huge undertakings, but we have embraced them! Find out our three steps to provide relevant and significant experiences to users based on their behavior analysis, improve the way users interact with the apps and thus enhance overall user satisfaction.
Products
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Capex vs Opex. Should I buy or should I lease?
What is the difference between CapEx and OpEx? Go through the article and find out more.
People
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10 years. An Imagicle story.
10 years have passed since Imagicle was born. Yet, every day our solutions become smarter, faster and easier... and that's because we get happier and happier! Together!
Products
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A new smart way to produce Imagicle Virtual Appliance.
Discover Imagicle Virtual Appliance, a fast and convenient way to set up an AppSuite, both for a trial and for a production configuration.
Products
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Cloud Licensing: a new smart way to manage Imagicle licenses.
The first service delivered directly from our data centers is ready. Discover Imagicle Cloud Licensing.
Products
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Let’s face it! Picture Repository for Attendant Console and Cisco Jabber.
Discover the Repository that takes the photos of your colleagues inside the Attendant Console… and Cisco Jabber!
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Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
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Spring Release 24. (EMEAR)
Join us in this webinar as we showcase the new Imagicle UCX Engage Offer.
Press Release
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Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center
Imagicle Cloud Services will reach KSA by the end of 2024. Learn more.
Customer success
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3 must-have skills for a successful Customer Service.
Discover the customer service skills needed for a successful business, in any vertical.
EN
Ver
WEBINAR - How to Lab
40’
Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new Virtual Receptionist.
EN
Ver
WEBINAR - How to Lab
40’
Spring Release 24. (EMEAR)
Join us in this webinar as we showcase the new Imagicle UCX Engage Offer.
Press Release
News
Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center
Imagicle Cloud Services will reach KSA by the end of 2024. Learn more.
Customer success
Blog
3 must-have skills for a successful Customer Service.
Discover the customer service skills needed for a successful business, in any vertical.
Featured authors.
Aldo Antignano
Senior Support & IT Manager
Italy
Bernardo Federigi
Senior Marketing Manager
Italy
Lorenzo Naldi
Marketing Engagement Team Leader
Italy
Stefania Solivardi
Marketing Content Creator
Italy
Elena Panzera
Former Content Marketing Specialist
Italy
Fiamma Romano
Demand Generation Team Leader
Italy
Michel Ravasio
Senior Country Manager - US
North America
Yury Montagnani
Senior Sales Manager Europe, Africa & APJC
Italy
Marco Rullo
Senior R&D Manager Product Owner - Unified Communications
Italy
Minou Manafi
Junior Software Engineer
Italy
Giuliano Biasci
Senior Software Engineer
Italy
Luca Omiciuolo
Senior Software Engineer
Italy
Michele Marini
Senior Software Engineer
Italy
Samuele Franceschi
People & Culture Team Leader
Italy
Cristian Delù
Senior Software Engineer
Italy
Marco Da Rios
Senior Software Engineer
Italy
Andrea Sonnino
Senior Tech Solution Specialist
Italy
Greta Babbini
Software UX/UI Designer
Italy
Luca Bonuccelli
Senior Software Engineer
Italy
Massimo Di Puccio
Co-CEO, Chief Marketing & Sales Officer
Italy
Christian Bongiovanni
Co-CEO, Chief Technology Officer
Italy
Stefano Raffaelli
Senior Software Engineer
Italy
Andrea Rivaben
Senior Solution Specialist Manager
Italy
Francesco Ronchieri
Junior Software Engineer
Italy
Luca Isola
Senior Business Development Manager Service Provider
Italy
Marco Cerri
Senior R&D Manager Product Owner - Cloud Services
Italy
Omar Radwan
Channel Sales DACH, CEE & APJC
Italy
Anas Assil
Senior Channel Manager Middle East
Middle East
Riccardo Viviani
Senior Software Engineer Scrum Master
Italy
Viviana Di Meglio
Channel Manager Europe, Africa & APJC
Italy
Massimiliano Picchi
VP Sales, GM of Imagicle Middle East
Middle East
Matteo Conta
Senior Software Engineer
Italy
Riccardo Rolfo
Channel Manager Italy
Italy
Thomas Popinel
Channel Manager - France
Europe
Andrea Valleriani
Strategic Account Manager
Italy
Huda Bukhari
Channel Sales Executive Saudi Arabia
Middle East