Tag: Customer Service

How are Virtual Agents transforming e-commerce support?

How are Virtual Agents transforming e-commerce support?

Let's discover how virtual agents are reshaping e-commerce customer support.

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Meet Imagicle Virtual Receptionist, the digital twin of your human receptionists.

Meet Imagicle Virtual Receptionist, the digital twin of your human receptionists.

Discover how you can bring your customer service to 10 without efforts.

Call Analytics: boost your Customer Services with Hunt Groups reports.

Call Analytics: boost your Customer Services with Hunt Groups reports.

Ready to boost your Customer Service? The reports on Hunt Groups for Call Analytics will get the job done.

Imagicle Customer Service: turning Gold into Platinum.

Imagicle Customer Service: turning Gold into Platinum.

A trip through our support service. What makes us unique, how, and what we are planning for the near future.

Customer success Blog

All you need to know about listening if you want to succeed in sales.

All you need to know about listening if you want to succeed in sales.

Find out how to break the loop of bad listening habits, build trust and ensures that the conversation results in a mutually beneficial experience (plus, you’ll learn the story of a monkey named Julio!)

What role will AI play in the future of business?

What role will AI play in the future of business?

Find out how the automation of tools will affect collaboration and daily communications.

Customer Service: ensure quality standards and identify best practices.

Customer Service: ensure quality standards and identify best practices.

Discover the features that allow supervisors to monitor operator-customer conversations for a quality boost.